Automotive Service Advisor Writer

Hiring Immediately, Automotive Service Advisor

Driver’s Village, a World Class Transportation Provider, continues to grow and we are seeking customer-service-oriented Automotive Service Advisors to join our successful team. If you like working with people – even if you have no automotive experience – this career is for you!

Driver’s Village represents over 17 automotive franchises, serving hundreds of customers each month. We’ve been making customers happy for nearly 85 years, by providing safe and reliable transportation.

Duties and Responsibilities Include but are not limited to:

• Greet customers and answer questions, follow status of customer’s vehicle from service bay entry through completion of work, keep customers informed of changes, ensure customer’s concerns were addressed and they are satisfied
• Develop a deep understanding of our service offerings, including technical aspects, benefits, and value proposition
• Accurately enter Repair Orders for all types of service, including warranty and customer pay
• Guide service department customers through the auto repair and maintenance process, advise customers on options and costs, offer additional services and ‘specials’, schedule service appointments and more
• Conduct business in an ethical, and honest fashion with integrity
• Other duties as assigned

Applicants Should Meet or Exceed these Requirements:

• A goal driven self-starter with excellent sales, customer service, communication, computer, and listening skills
• A positive attitude, good work ethic, and professional appearance
• Strong problem-solving abilities and a solution-oriented mindset
• Able to work in a fast-paced environment and manage multiple tasks simultaneously
• Pleasant, energetic, conscientious and dependable
• Works well with others in a team atmosphere
• Valid driver’s license and a good driving record

All DV Team Members Enjoy:

• 40 Hour Work Week
• Excellent health, vision and dental benefits
• Modern Dealerships and Facilities – Air conditioned shops in the summer, heated in the winter.
• Great career and earning opportunities at the largest auto dealer group in CNY
• Never work on Sundays or Holidays
• Recognition Programs
• Opportunity for advancement

Benefits:

• Medical, Dental & Vision Coverage
• 401K Program
• Life Insurance & Disability Coverage
• Enhanced Vacation Plan & Paid Holidays
• Never work on Sundays or Major Holidays
• Paid Bereavement
• Pay: $45,000.00 – $65,000.00 per year

Pay: $45,000.00 – $65,000.00 per year

Call 315-481-4008 for additional questions.

We are an Equal Opportunity Employer. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status. Please notify a company representative if you require a reasonable accommodation to participate in the application and/or interviewing process.