Website Drivers Village
Hiring Immediately, Automotive Call Center Representative
Driver’s Village, a World Class Transportation Provider, continues to grow and we are seeking a customer-service-oriented Automotive Call Center Representative to join our successful team. If you like working with people – even if you have no automotive experience – this career is for you!
Driver’s Village represents over 17 automotive franchises, serving hundreds of customers each month. We’ve been making customers happy for nearly 85 years, by providing safe and reliable transportation.
Duties and Responsibilities Include but are not limited to:
- Answer a high volume of calls related to sales, service and other related inquiries
- Receive inbound calls and make outbound customer service calls
- Schedule appointments by obtaining and verifying information
- Provides product/service information by answering questions and offering assistance
- Maintains call center database by entering and verifying information; updating contact log
- Updates job knowledge by participating in educational opportunities
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Applicants Should Meet or Exceed these Requirements:
- A team player who is focused on providing exemplary customer service
- Outstanding people skills
- Experience in a customer service setting
- Phone skills/verbal communication
- Good listener
- Data entry skills
- Product knowledge
- Dependability
- Ability to multitask in a fast paced work environment
- Have reliable transportation
All DV Team Members Enjoy:
- 40 Hour Work Week
- Excellent health, vision and dental benefits
- Modern Dealerships and Facilities – Air conditioned shops in the summer, heated in the winter.
- Great career and earning opportunities at the largest auto dealer group in CNY
- Never work on Sundays or Holidays
- Recognition Programs
- Opportunity for advancement
Benefits:
- Medical, Dental & Vision Coverage
- 401K Program
- Life Insurance & Disability Coverage
- Enhanced Vacation Plan & Paid Holidays
- Never work on Sundays or Major Holidays
- Paid Bereavement
- Debt Free College Education to eligible employees
Pay:
$15.50 – $17.00 Hourly
Call 315-233-5310 for additional questions.
We are an Equal Opportunity Employer. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status. Please notify a company representative if you require a reasonable accommodation to participate in the application and/or interviewing process.